Lost Emirates ID CARD – Guide to Replacement Application Form

Hassan is a worker in Dubai who has lost his ID card. He doesn’t know what to do because he needs it to get to work and to access other services. He goes to the police station to report it, but they tell him that he will need to go to the typing center office to report the incident.

Lost Emirates ID card

Hassan doesn’t know how to get there and doesn’t have any money to take a taxi. He decides to ask for help from his friends on social media. Finally, he finds someone who can help him get to typing center. 

When he arrives, he is told that it will take two weeks for a new card to be issued. Hassan is frustrated and doesn’t know how he will survive without his ID card for two weeks.

Do you know how Hassan resolves it? Keep reading and learn how to replace a lost Emirates ID card.

What am I doing to replace a lost Emirates ID?

The first thing you have to do is to visit the website of the federal identity and citizenship authority, when you are there on ica web go to the typing centre to find your typing centre near you.

When you have the address you will have to go and do the following steps

➡️ Report lost id card incident

If you lose your identification card, it is important to report the incident as soon as possible. It usually takes only five to ten minutes to complete the necessary paperwork, and the charge for a replacement card depends on your location. For example, in Ajman it costs 375 AED. Make sure to include all of your details and the receiver’s information in the attached form.

Personal documentation to be provided:

  • UAE nationals must bring in an original valid passport and a family book.
  • GCC nationals must provide a document proving their residency in the UAE. 
  • Expatriate residents must bring their original passports stamped with a valid residency permit.
  • If the lost ID belongs to a child under 15, the parent must provide an original birth certificate of the child along with his colored passport photo against a white background.

Fill application form

If you need to report an incident, simply fill out a form at any of ICA’s Customer Happiness Centres. You can also download the APP and apply from your smartphone.

UAE ICP app was available on iTunes and Google Play

➡️ Test PCR Negative

yes, the second step is to do a PCR test. You need the result of your PCR test to proceed, which doesn’t take long – you just have to wait for one day. After you receive your report, if it is negative then you can continue.

➡️ Go to an ICA and submit your documents

You need to bring your original passport and all other required documents with you when you go to ICA.

Required documents

  1. Application form 
  2. PCR test result
  3. Passport (original)

➡️ Collect your new ID card

You will get a text from ICP regarding the status of the submitted application and when to expect your ID card. Your replacement ID card should arrive within 48 hours of applying.

You will know that your ID card is ready for pick-up within 24 hours of submitting the replacement application if you applied for the express service. After receiving a message from ICP saying your card is available, go to Emirates Post to receive it. 


If you have lost your Emirates ID card, don’t worry – there is a process to replace it. The first step is to visit the website of the federal identity and citizenship authority and find your nearest typing center.

Then, you will need to report the incident and provide personal documentation. After that, you will need to fill out an application form and do a PCR test. If the test is negative, you can go to ICA and submit your documents. Finally, you will receive a text from ICP regarding the status of the submitted application and when to expect your ID card. If you need more information over Emirates ID keep reading our information.

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