Lost your Emirates ID card – Guide to SOLVE it in 2023

When you lose an official document, you are afraid, if it is one as important as the emirates ID, it is alone.. It serves as an identification card, and it also contains crucial personal information, including your name, date of birth, nationality, and more. 

Lost your Emirates ID card Guide to SOLVE it

Losing your Emirates ID can be stressful and frustrating, especially if you need it urgently for a particular task or application. If you find yourself in this situation, don’t panic! In this article, we will discuss what you should do if you have lost your Emirates ID.

In this guide, we provide you with all the information you need if you lose your emirates id card.

What to do when i lose my Emirates ID card

Lost Emirates ID what to do? You have lost your Emirates ID To return your Emirates ID to your point of departure, please follow the steps below.

1.Report to the authority

If your Emirates ID card has been lost or stolen, it is crucial to take immediate action. You must go in person to your nearest nearest ICP Customer Happiness Centre and report the loss of your ID card for immediate deactivation.

To confirm your ID number or obtain a copy of the lost ID, you can request assistance from ICP. If your card is damaged, be sure to bring the old card with you.

Remember to bring your identification Papers. Passport with you when you go to report your loss so that the administrative staff can check your identity..

The specific documents required to depend on your nationality and residency status. UAE nationals must provide an original valid passport and a family book, while GCC nationals must provide a document proving their residency in the UAE. Expatriate residents must bring their original passports stamped with a valid residency permit. 

If you happen to lose the ID of a child who is below 15 years old, it’s important to note that the parent must provide an original copy of the child’s birth certificate. In addition, a colored passport photo against a white background must be submitted as well. These requirements are necessary to ensure the proper identification of the child. By following these steps and providing the necessary documentation, you can quickly and efficiently address the loss or theft of your Emirates ID card.

2.Apply for a replacement Emirates ID

After reporting your lost Emirates ID, the next step is to apply for a replacement. You can do this online through the Federal Authority for Identity and Citizenship (ICA) website or by visiting any Emirates ID service center. 

You will need to fill out an application form and provide some supporting documents, including your passport, visa, and passport-sized photo. Once you submit your application, you will receive a notification with the status of your replacement Emirates ID.

Type of FeeAmount (AED)
Replacement of lost/damaged ID300
Application fee (typing centres)70
Application fee (eForm)40
Express ID replacement service150 (extra)

Note: All fees apply to UAE nationals, GCC nationals, and expatriate residents.

3.Follow up on your replacement Emirates ID

Once you have submitted your replacement Emirates ID application, ICP will keep you updated on its status and expected delivery date via text message. Typically, the ID card will be issued within 48 hours of applying. 

If you applied for the express service, you can expect to receive the ID card within 24 hours of applying.

When your replacement Emirates ID card is available for pick-up, you will receive a message from ICP. You can then contact Emirates Post to receive your card. For additional information or assistance with the service, please contact the ICP Call Centre at 6005 30003.


Stay calm, and don’t worry, Losing your Emirates ID can be stressful, but it’s essential to remain calm and take immediate action. Remember to report your lost Emirates ID to the authorities, apply for a replacement, and follow up regularly to ensure that the process is moving smoothly. With these steps, you can get a new Emirates ID in no time and continue with your daily activities without any interruptions.

Refreal Links

  • UAE Gonerment Information – Link
  • Emirates Post – Link